ETF Managers Group LLC
ETF Managers Group LLC, ETFMG Financial LLC and their respective affiliates (“ETFMG”), and the ETF Managers Trust on behalf of its series (the “Funds”) are committed to respecting the privacy of personal information you entrust to us in the course of doing business.
The information we collect
ETFMG and the Funds collect non-public personal information from various sources. The Funds may receive information from transactions in Fund shares, and from correspondence between you and the Funds or third parties, such as the Funds’ service providers or your financial adviser(s). The Funds or their service providers use such information to process transactions, to respond to inquiries from you, to deliver reports, products, and services, and to fulfill legal and regulatory requirements.
How we handle personal information
Neither ETFMG nor the Funds disclose any non-public personal information about their customers to anyone unless permitted by law or approved by the individual. The Funds may share information with certain non-affiliated third parties to process or service a transaction at your request or as permitted by law. For example, sharing information with non-affiliated third parties that maintain or service customer accounts for the Funds is essential. ETFMG or the Funds may also share information with companies that perform administrative or marketing services for ETFMG or the Funds, including research firms. When ETFMG or the Funds enter into such a relationship, such third parties’ use of personal information is restricted and they are prohibited from sharing it or using it for any purposes other than those for which they were hired. ETFMG and the Funds also require service providers to maintain physical, electronic and procedural safeguards that comply with federal standards to guard non-public personal information.
How we protect your personal information
ETFMG and the Funds maintain physical, electronic, and procedural safeguards to protect your personal information. Within ETFMG and the Funds, access to personal information is restricted to those employees who require access to that information in order to provide products or services such as processing transactions and handling inquiries. ETFMG and the Funds’ employment policies restrict the use of personal information and require that it be held in strict confidence.